Customer Information

Privacy Policy

Last Updated: June 2026

1. Introduction and POPIA Compliance

At Jensen Golf Carts, we respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard your information in full compliance with the South African Protection of Personal Information Act (POPIA).

By using our website, submitting an inquiry, or purchasing a vehicle, you consent to the data practices described in this statement.

2. Information We Collect

We may collect and process the following types of personal information when you interact with our business:

  • Identity & Contact Data: Name, surname, email address, telephone numbers, and physical delivery addresses.
  • Financial Data: Bank account details and payment card information (processed securely through certified third-party payment gateways), as well as credit information if you apply for golf cart financing.
  • Technical Data: IP address, browser type, operating system, and data collected via cookies when you browse our website.

3. How We Use Your Information

Your personal data is used solely for legitimate business purposes, which include:

  • Processing your vehicle order and managing the sales contract.
  • Arranging nationwide delivery and communicating logistics updates.
  • Assisting with financing applications at your direct request.
  • Providing post-sale customer support, warranty registrations, and maintenance schedules.
  • Sending you marketing communications regarding new cart models or promotions (only if you have explicitly opted in, which you may opt out of at any time).

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to marketing agencies. We only share your data with trusted third parties necessary to fulfill your order:

  • Logistics Partners: To successfully deliver your golf cart to your estate, farm, or resort.
  • Financial Institutions: Only when you formally apply for asset financing through our dealership.
  • Manufacturers: For the purpose of registering the warranty on your new E-Z-GO, Club Car, Yamaha, or ICON vehicle.

5. Data Security

We have implemented stringent physical, electronic, and managerial security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your data is strictly limited to employees, agents, and contractors who have a legitimate business need to know.

6. Your Rights Under POPIA

As a South African resident, you have the right to request access to the personal information we hold about you. You also have the right to request the correction, updating, or deletion of your data, provided we are not legally required to retain it (such as for tax or warranty purposes).

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Information Officer at:

  • Email: sales@jensengolfcarts.co.za
  • Address: 32 Clarendon Rd, Gants Plaza, Cape Town, 7140, South Africa